When I first became CEO I read everything I could get my hands on about management, leadership, business strategy and how to run a successful company. Some of these books seemed to speak to my values, offering wisdom and advice that made sense and felt comfortable. Others, written by business gurus, inspired and overwhelmed me, none more so than Good to Great by Jim Collins. I love that book. I learned a great deal from it. And I lost sleep at night worrying about how to become a Level 5 leader. But it was the second stage of attempting to take my company from “good to great” that really made me appreciate what no one really spells out in the business books. That second…
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