Most of us will never forget September 11, 2001. It was a day of tragedy and pain and unwavering bravery on the part of so many. I was a new CEO, only a little over a year in my position and our offices were on Sixth Avenue and 18th Street in NYC. We were hosting the London executives from our parent company that day, and we were intending to have a strategic planning session. Right before the meeting started I remember sitting there, fuming, because the corporate COO had offered one of the men in the room tickets to a Yankee game that week. I spoke up and said, “I love the Yankees! I’ve been a big fan since I was a small…
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